I know Tom's is a South Hills staple, but other than the convenience of it being open 24 hours a day, I'm not impressed. Even by greasy spoon standards this isn't great. The wait staff is hit and miss. Some are friendly and attentive (there's an awesome Greek lady there that I love), but just as often drinks sit unrefreshed for an entire meal and I can't get anyone's attention to prepare the check. The food is really bland (hard to make a boring grilled cheese, but they manage it) and priced pretty high for what it is. I've been there five or six times in an effort to find a reliably good menu item, but I've given up. It's just bad.