Arrived for a party of 7 adults and 2 children at 1:20. At 2:26 the waitress told us one member of a party could not have a Belgium Burger, because there were only 3 burgers and 2 were unthawed and the other one was frozen, which would take longer. So they haven't even started cooking our meals, yet? One member of the group changed their order to accommodate the long wait.
The drinks were good but pricey and also took forever to arrive. The restaurant was not busy, so I'm not sure what the issue was.
When the food did finally arrive... One person sent theirs back and refused to eat. Two others were very hungry at this point so they ate half and hid the rest under the napkin.
If the service was awful, the food could have made up for it. When the checks came out they were wrong, but we were eager to leave.
Tip for owners and management. We weren't shy about our experience to the staff and no one from management ever came to speak to us. No discount was given or apology.
Pretty crappy experience.