I really liked this urgent care for several reasons.
First, I called ahead to ensure they accepted my insurance, and the guy at the front desk was SUPER helpful and very pleasant to speak with, explaining to me that they do take it and going into detail about the specific plan I have (it's a plan under Tricare and UnitedHealth) and why some people do not accept it because it used to be called a different name. Anyways, he really seemed to know his stuff and was happy to inform me of all this. When I did arrive, he remembered this and made sure that everything would be okay insurance wise, and that I would not be saddled with a huge bill due to miscommunication.
Second, the wait time was outstanding in that there was basically none at all. I was in and out of this place within about fifteen minutes. When you're not feeling well and just want to go home and lay down, being efficient and speedy is a huge plus.
Lastly, the doctor (her name was Rosa Banuelos, MD) really listened to me and my concerns, especially when I told her that the antibiotic that she originally wanted to prescribe was one that has never worked for me. Sometimes doctors will think they know you best and will prescribe something anyways, not listening to what you have to say. She asked why it didn't work and together we came up with a better solution for me, which meant an alternate antibiotic, which of course I was very pleased with. She's a sweet lady too, so her demeanor also put me at ease.
I'll definitely be visiting again when I do get sick in the future.