A while back, I bought a Jeep Wrangler from a dealership and had Rim1 do the lift kit. Once the lift was done, I got some new tires and wheels from Discount Tire, but was never told by Discount that I would need to do a re-alignment. Three thousand miles later, my front two tires were wearing down way too fast and I initially thought it was Rim1's fault for not making sure the alignment was correct after they installed my lift. It turns out that it was Discount's fault for not informing me that the new wheels were going to mess up the alignment.
Jim and Wayne over at Rim1 gave me a brand new tire and re-aligned my Jeep without charging me a dime. There was no hesitation on their end - they just wanted to make sure that I was happy with the job that they did. Rim1 went above and beyond and took care of someone else's mistake, even when they had no obligation to do so.
I would recommend anyone to them!