I am generously giving this place two stars because the food was very good. My boyfriend and I ate dinner there last night and the food was delicious. The best part was the shaved ice for dessert. I highly recommend it if you are willing to wait.
The service was TERRIBLE. We had multiple servers and had to ask for EVERYTHING. Our drinks were not refilled and took forever to order and get the bill. We even watched one of our waitresses play on her phone while we were waiting.
It appeared to be run and managed by a group of high school students. I would recommend pre-ordering the food and picking it up rather than waiting.