At first I was wary when I read these reviews but I got a very good deal and I wanted to see for myself. The service was excellent! I am a Sixt member already. I had my information pre filled. I put in my flight time. I was afraid because my flight got in at 9:30pm and they close at 10pm. They were kind enough to wait for me. I got there and called the customer service number for pickup. The minivan was there less than 5 minutes after my call. It was a short rise to their location. Immediate check in because I had filled out my info prior to renting. I got a brand new Nissan Versa. It was clean and non smoking! Great on gas! No problems at all. Check out was fast as well and they took me back to the airport in a breeze. I would rent again from Sixt and recommend to friends and family.