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n2:xE3FOcQpi-ZaV5Ix-92fUg
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rev:Review
schema:dateCreated
2012-07-12T00:00:00
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4
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5
n3:usefulReviews
7
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Been going here for years! You can order instant hot pandisal, foods that are cooked fresh and go grocery shopping all in one! I also order cakes from them whenever we have a family party, The flavors for their cake are as follows they have an ube cake, ube macapuno cake, buko pandan cake, three layer with ube, vanilla, and mocha, mocha cake. The most popular one with my family has to be the Ube Macapuno and the Buko Pandan cake. The most recent order was for my Nanay's/Inay's 80th birthday. I was so happy to hear that Fv Foods would still take my order even on a holiday they would remain open. My cake was ready for pick up at 10am and it was beautiful. Recieved a phone call back on July 6 2012 to call them back regarding a cake that was ordered for July 1. As I mentioned above my family enjoyed the cake and we go back there every time we have a party. Anyway the young lady on the phone had questions to ask me regarding the cake and her first question was if I had a problem, I answered No, her second was if there was a distinct smell or taste, I said No just Ube Mac, her question did concern me so I then I interrupted and asked was there a problem with the cake? She answered no there shouldn't be but we are contacting our customers in compliance with another customer who complained of taste and smell and that our cake was the other half of the slab of cake that was used to make our Nanay's/Inay's cake. I told her that our cake did not taste or smell funny and laughed a little because we received requests for more cake after the party, but of course it was all done. I thought this was nice and refreshing not all business' would admit they had a problem and was trying fix it if there was. She mentioned to me that its a huge concern for her since there were 30+ cakes ordered for that day and the day before. The cake decorator was organized and remembered who "shared" what in slabs of cakes and noted it on his copies of the order forms. Anyway kudos to Fv Foods for excellent customer service! 2 pictures were uploaded on here in reference to my Nanay's/Inay's cake its the purple one with Happy 80th Birthday Inay.
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