I've been a red robin cluxks and fries fan for a very long time, this being said, when my way over cooked cluxks showed up I immediately knew. The manager said that's how they are and offered to bring me some more.... They never showed up! Also, red robin used to be the place for "families" now, not so much. They've taken a turn for the worse in my opinion. Still friendly, still bottomless fries, still probably the last time I'll come to this one again...until the kids request it!