We went for dinner with friend's on NYE. The food was good, except for the my husband's order was wrong. The service from beginning to end was horrible.
We had to reach out to our server to get our drinks. We never got bread when every table around us did. When the meal came I realized I was not getting my soup :(
The food was good but it was not very hot. We then ordered coffee and that was not hot. We did receive a comped desert of cookies and mini cannoli's. The table agreed that was the best part of this experience.
When my husband received the check the server told us that she said she was sorry once already. She then took $9.00 off the check.
All my husband's customers had good things to say. We had high hopes. We were good customer's of Montesanto's. I hope they get their act together.
I grew up in the restaurant business in South Florida and they need to make some changes.