Giving 2 stars is sad because the food is really good but service just continues to go downhill. Went in for lunch today with a couple of coworkers and the cashier was very rude and seemed put out that we ordered from the menu instead of just getting slices. Orders came out at all different times with salads and entrees coming out within a couple of minutes of each other. Two people walked up to the counter at separate times to get drink refills with the same size cup and one was told they don't offer refills on that drink size (one that comes with the daily special ) and the other got a refill and was not told the same. The one that didn't have an issue got a Coke refill and the other was tea...seriously you don't give refills on tea?!? Do you know how cheap tea is to make?!? Unsweet. ..not even the expense of sugar. The refill was finally given but the whole incident just bizarre. Best bet...get a slice to go and don't expect friendly service.