Once you pick out what you want it takes up to 10 weeks to get your furniture so don't give away the old stuff. They also don't tell you how long it takes until you sign the contract, a little late to change your mind.
They'll contact you frequently but once you sign on the dotted line no one returns a call. I've never heard of a furniture store taking so long to deliver. It's not like it was made from scratch. I will never do business here again.