I thought I was happy with this place but now I'm MORE than UN-happy with them! As you can see by my review on the 15th everyone was really nice, however my rabbit isn't better, he is worse (not their fault, it happens). The reason I'm SO disappointed is because I'm trying to do right by my rabbit & it seems all this place wants is to make him more miserable or maybe they just want my money? I called to update them & they said I can come back in to do tests since he is now not eating OR drinking & I have to FORCE feed him-BOTH not ideal for this poor bunny! You aren't even supposed to bathe a bunny, just spot clean because of the stress it can cause. I have been an animal trainer all my life & each one of my babies have shown a LOT of strength regardless of how sick they were in their last days. I don't think it's right to make my rabbit suffer & again I can't believe this hospital refused to let me set up an appointment to end his suffering & wanted to do a "quality of life" exam on him...Well how are they going to know about his quality of life? I am the one who sees him every day/ALL day & sees the fact he hasn't been eating, drinking or going to the bathroom! Regardless of what happens, it's just not right for them to make a decision on one or two short visits! After that call they made me hope he passed on his own because I refuse to force feed him anymore! I'm not allowing my rabbit to leave this earth hating me.