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Statements

Subject Item

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rev:Review

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2011-09-29T00:00:00

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n5:usefulReviews

10

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I've used integrity auto glass for three years they have replaced my windshield and fixed cracks. I recently had them fix my windshield again and was asked which gift card I would like. I made an appointment for between 12-3 I got a call at 7:45 am which I didn't answer well they kept calling until I did answer which I FOUND TO BE VERY UNPROFESSIONAL. I never recieved my gift card so I called them spoke to someone who said I was wrong and transfered me over to the manager who argued with me! I was polite and pointed that out to him I was not trying to aruge but wanted them to stick by the word of the customer serive rep who offered the gift card. His response was yeah I know what you want you want free money and no his people didn't say I was getting a gift card and IF they did it was under the assumption that I was getting my windshield replaced. So again i asked if it was offered and I know longer qualify shouldn't I be told I will not get the gift card. His response was I don't know i'm not going to argue about 50 you aren't going to get it. Needless to say my husband and my nieghbor wont beusing them anymore

n5:coolReviews

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