It's too bad that one crummy review makes these guys look bad. I had a great experience! They have great prices and they do great work. My custom rocker patches came out bad @$$ and I couldn't be happier. I also bought some of their other patches and a shirt too and I love everything I got. They were super helpful when it came to helping me design my patch and they had it done within 24 hours. I will absolutely go back to them in the future!!