A few weeks ago i placed an order for promo stickers my boss wanted to hand out at the next trade show. well everything went good. they had me pay in advance 240 dollars for 1000 stickers, and the proof was sent 18th. the 19th i approved the order and there is were the ball was dropped. The Account rep that i emailed never pushed in the order. they listed on-line that it was in production but the truth of the matter was still needed approval, an approval that i had already given via email. WOW now they have offered free overnight shipping but still will get my product that was payed in advance until THURSDAY 3 days from NOW! Last project i will ever do with them. And now i have a boss upset cause he doesn't have his stickers to give out. I don't recommend to trust this company, and if you do call them all the time to make sure they get your projects done.