My family lives less than 5 miles from this poor business and have been patrons of this business for years. We have noticed a steep decline in the quality of service and food preparation since new ownership took over, a few years back. Since then, we have only ordered once every few months, desperate for pizza. After our last experience, coupled with a COMPLETE lack of respect for other patrons, we will never be back and will be sure to tell others about such poor service and food.
Be sure to avoid any sandwiches on their menu as they like soggy bread and assume everyone else loves soaked bread too. I love oil and vinegar on my sandwiches but the one I ordered was disgusting, as was my mother's!! I couldn't believe it. Yeah, one might be a screwup but both sandwiches?... That's a standard they have there, soak your buns in oil and vinegar. -_- ew
Honestly, their pizza isn't bad but it's nothing special for sure. They tote about how expensive their ingredients are when you can tell that's bull. And if it's not, maybe they don't know how to prepare quality ingredients?
Really, the kicker, is how poorly they respond to any criticism or feedback. Be humble, be gracious, and be strong. I don't expect you to bow down at customers' feet but acknowledge when you screw up and try to fix it! When my mother called to let them know she couldn't eat her sandwich with how soggy it is, they claimed it was fine when it left so she must have messed it up. What?
Blaming customers for their obvious screwups, poor overall quality customer service, poor quality food, and long delivery times are all why this place is on my "never ever fckn go again"