Have to share a recent experience with this location. I stay here regularly for work travel. Recently I left my iPhone charger in the room, which is really no big deal. I received a survey request for my stay and I mentioned that I had forgotten my charger and that it would have been great if someone at the hotel had contacted me to return it. The very next day Denise called me. I received my charger a few days later. Such a little thing, but it makes a big difference. Props!