This place is only A-ok for me. The atmosphere is good and the associates are friendly enough. I do like how they keep the place well organized. It's easy for me to find my sizes, and also the certain category of clothes that I want. I also enjoy how they've got a nice couch for you to sit on while waiting for others in your party to shop, or even if you have to wait while selling your clothes.
The only thing I do not like about this place is their policy that I must stay in the store if I'm selling my clothes back. I understand, but if you tell me it's going to take an hour, why can't I just leave and then come back? They already took information from my driver's license when checking in. I also do not like how they told me it would be an hour wait for them to check out my clothes I'm selling. More like two to two and a half hour wait. I feel like I wouldn't have stayed if I knew it was going to take this long. I felt lied to. Still waiting in the store two hours after arriving and have time to write this review. I think next time I come to sell my clothes, I'm gonna be smart and bring a laptop while waiting, like the guy sitting beside the door right now. Geez...he knew what he was getting himself into.