Very confusing, tried to order a dozen of donuts and could not understand the lady. Every time I would pick out a donut she would say something like it was extra costs and was not part of the dozen price. If your going to have a business PLEASE have someone helping the public speak English. I walked out not buying anything. 4 dozen donuts later at a other business down the road. I buy 4dozen of donuts every week for our work meetings. I tried but could not buy here today on my visit.