Husband and I visited yesterday late-afternoon. First impression was wow...nice, cozy atmosphere. We were seated immediately and noticed the place was nearly empty (at 4:30pm)...thought that a bit odd. Yes there are fire-places but it was freezing inside. My husband's a tough guy and I think this is the first time he's ever complained about the temperature in a restaurant. Our waitress had a nice smile and was friendly and attentive. However, the reason for the 2 stars is because this restaurant lacks polish. The music is too loud, the manager is insensitive to diners by almost yelling (because the music is so loud) to someone out of our line of sight, laughing and carrying on (very unprofessional); the chicken quesadillas were very good and my husband seemed to enjoy his burger but my blackened southern chicken sandwich was rubbery (yuck) and had way too much avocado. The fries were way over-salted and not nearly crispy enough (soggy fries). I think this place has potential but needs quite a bit of fine-tuning.