DO NOT USE THIS COMPANY!
I used Atlantic Relocation Systems (an agent of Atlas Van Lines) to move from Phoenix to Austin. It was a horrible experience. And from what I see here on Yelp, I am not the only person to have issues with this company.
To make a long story short, here are the issues I had with this company.
1. They were able to change our agreement at will when it was in their best interest, regardless of the inconveniences it caused me. For example, they changed pick-up and drop-off dates/windows because they had overbooked. This left me in a difficult position because the dates of my leases were set in stone.
2. They indicated that I would need to pay an additional fee one day prior to the drop-off date because they felt the delivery truck was too large for the complex I was moving into. They had my new address for over a month and waited to tell me a day before the drop-off that I need to find an additional money.
3. Three of my large furniture pieces were damaged. They hired a refurbishment company to repair the items. When they could not repair some of the damage they offered us a check for a small fraction of what was still damaged. When I tried to dispute the offer, no one returned my emails or calls.
DO NOT USE THIS COMPANY!