This store is amazing! After attempting to take our truck to Fletcher's, and dealing with that fiasco I was blown away by their level of service here.
I called less than an hour before they closed, and was still told to come in anyway and they would look at the truck and take care of it right then and there. They even offered us a vehicle to use in the mean time.
I am so glad that they have an open shop, it made it really easy to communicate what was going on and for them to show us exactly what needed to get fixed and why. Our brakes were in really bad shape, I mean really bad. There was nothing left on the passenger side, and the drivers side wasn't much better.
But after being told it would take 3 hours or more at Fletcher's, I was very pleased to be driving out of their parking lot less than 1 hour later. All in all they stayed about 10-15 min after close for us, but I can tell you it made a huge impression on us. My boyfriend drives and works all over the valley in that truck, so his safety is a major priority to me, and thanks to all the guys at Brakes Plus, I can feel a little better about him leaving every morning.
I have been taking my vehicles to them for a while now, even with my first car about 9 years ago, and to our last truck 2 years ago; but this visit just took the cake. Especially after being so looked over by other stores.
Thanks Brakes Plus!