Require 2 appointments instead of 1 for a new patient annual physical- this way they get to bill more. Who wants to take off work and sit in a waiting room twice for the same purpose! I know it takes more time to process new patients, but plenty of other practices do it all in one appointment (and one billing)- makes me wonder what other creative billing and extra appointment schemes they have. Might be great if you are sick and need seen now, but for someone healthy, look elsewhere.