I was out on Yelp looking at reviews that other people wrote after I wrote mine. It's too bad that others had a bad experience. It's even worse that, once you look at the unfiltered reviews, there is someone saying people are "out to get" Serendipity with "bad fake reviews". Too funny. We just wanted to warn poor unsuspecting people about our experiences before they make the same mistake. Also, to the owner's comment at the bottom under "About the Business".......disappoint is spelled with 2 Ps. ;)