Where do I begin!
Poor food, poor service and major inconsistency. Stay away!!
I am an avid restaurant go-er who has been to my fair share of establishments in the GTA. I have never felt the need to write a poor public review about a restaurant until now.
Service: Shore Grill and Grotto has some of the worst service. The servers are always slow and uninterested in truly assisting you and making you feel comfortable. When they make a mistake on your order (which almost ALWAYS happens ), they BLAME YOU and try to cover themselves up for making the mistake.
Food; Food is subpar and prices are high for the quality of food you are receiving There are plenty of places you can better spend your hard earned money.
If you thought it ended here, you are wrong!
A few times I have ordered a simple salad for take-out. You would think that an easy to make salad would be hard to mess up... wrong! It is somehow always wrong. They either give me a half portion (not acceptable at all), completely forget to put dressing on the salad (i didn't order lettuce), or forget to tell me that the "Kale" to make a "kale" salad is unavailable yet still sell me that salad....
Even after I brought this stupidity to their attention... they tried to justify their actions. Completely ridiculous.
Moral of this review: Do NOT go to Shore Grill and Grotto.