I showed up with a swollen face! My right side was about the size of a golf ball. I called the office and said I think it's an absess, the lady on the phone was incredibly rude, asking if I was a oral professional. I said no I'm just assuming since I've had one before. So I made my appointment, and went in. I have dental insurance, I'm dual covered. The receptionist said she couldn't find anything and in irder to be seen I had to pay 29.99. I didn't feel like arguing so I just paid it. I have poor teeth this I know and I'm very very subconscious about it. The lady who took my X-rays was incredibly insensitive to my embarrassment, she made this clear when she said wow you need a lot of work done. The dentist came in and was kind, he just really pushed for extra services. He was in and out within 5 minutes. I would only go back in a pinch other than that I'll find somewhere else.