Gary's great! Once again on our annual trek to Burning Man and we had the usual cross country problems with the trialer, as soon as we got into Vegas we called Gary and he came right out to our hotel! 20 mins to get there and 30 mins to check our running lights and repack our bearings on both sides! Honest, friendly, and reasonable! Who can beat that! This may be our new tradition, calling Gary to give the trailer the once over before we get on playa! Love these guys!