So I have been back a few times since the original post. The theater is clean and nice. It is a bit frustrating that no matter what theater you go to or what company it is owned by, the staff always seems to move at a snails pace.
Last night I came to see The Bounty Hunter. Ordered two large soft drinks which took 5 minutes to fill.
The cashier moseyed on down two registers down to get one cup (even though there were cups in the size I ordered at the register I was at) and moseyed on back. Put a scoop of ice in the cup. Looked inside the cup, pondered to himself if there was enough ice in it, then put more ice, then poured some ice out then filled the cup.
He then repeated the process for the second drink but stopped for a minute to talk to another cashier.
I just keep having to tell myself that the souvenir cups and tee shirts make the price worth the pain...