I am writing an update to my original review due to some surprisingly bad service.
When I took my jeep in to get tinted it looked great, until I got it home and realized he completely missed a window, I had to take it back. He apologized and took care of it. No fuss, no muss.
About a month later I took my boyfriends truck (Ford F-150) in to be tinted. I called two weeks in advance to make an appointment, The young kid on the phone assured me that if I dropped it off at 9am(as soon as they opened), they would have it finished no later than 1pm. So I go over exactly what tint I want while in the showroom and after I leave I receive 3 phone calls because they forgot what grade of tint I wanted.
After about 1:20 in the afternoon I called to check on status and the kid says they were backed up but would have it done by 3pm. Now, this was after having an appointment and dropping it off at 9am. 3pm rolled around still no call, I call at 3:30 only to be told it had been done for about an hour and oops sorry we forgot to call you.
Frank is great. He does great work. I was not impressed in the least with his staff.
Great place to go if you are not on a time frame. I dropped my rating because of the major inconvenience and lack of concern for a returning client. I would not recommend this place to friends.