I love the way they communicate professionally. They text you to tell you who is coming to do the work. They tell you about the technician. They are all drug tested and background checked. They then text you when they are on their way -- with an ETA. Robin was professional and really knew his way around a garage door! I'm not sure if they are priced similarly to other garage door repair companies, but they do good work. Garage springs, cables and bearings are not an inexpensive replacement job by the way. Thanks A1!