I had to fix the disastrous pedi I got from http://www.yelp.ca/biz/beauty-lounge-vancouver-richmond-2 so I called an hour before closing on Friday to make an appointment for Saturday and they fit me in at my desired time for a shellac mani pedi.
I arrived 15 minutes late and they said they just accepted someone but would be able to fit me in for my mani and perhaps my pedi if I waited 20 minutes. Gratefully, I accepted. As I was waiting I admired the work of the ladies there--everyone seemed to be getting good work done and I was drawn to one girl in particular.
I decided to see if I could have my pedi done the next day instead and the receptionist took care of it and--I have no idea why but didn't want to ask in case she changed her mind--said she'd also give me a 10% discount for my pedi.
5 minutes before they were ready for me, the receptionist helped me select my colour. I always know what colour I want but they didn't have it so she suggested layering two different colours plus sparkle to achieve the effect. I agreed.
When it was my turn, I was happy to see I got Nicole, the girl whose work I was eying as I waiting. She immediately made me comfortable with her easygoing, genuine, and warm manner. All the ladies I spoke with there had good attitudes, as well. The shaping and colour turned out exactly as I instructed. It was relaxing and fun! The only reasons I can't give a perfect score are the compact nature of the place and a piece of equipment that could use a tune up (that I'm told is on order to be replaced).
(Funny thing: when I showed Nicole the work I was getting fixed on my feet, she said the girl from Beauty Lounge in Vancouver [Cindy] must have used old polish if after showering it changed to a yellowish discolouration that would make people who know better think I have nail fungus! Definitely not the award-winning standards Cindy likes to boast about. Thankfully, Nicole fixed it.)