To begin with I found it difficult knowing where to go and who to talk to as this was my first time here ever. When I approached the lady inside she didn't seem happy that I needed help but luckily after finding out where to begin with my car the glass guy helped with every concern and was very welcoming unlike inside. There are a few waiting areas inside and out making it every nice. It does look dingy but the best wash I've had done by someone other than myself. They know how to be quick and detailed with great prices!! Defiantly coming back here every time!!!