This is the WORST post office I have ever been to in my life. Today I tried to mail a Priority Flat Rate mailer. I had two magazines and several newspapers inside the thin cardboard Priority Mailer they provide. I taped it up with sealing tape to reinforce the thin flimsy edges. When I went to the counter I couldn't believe what happened. The counter worker began complaining that my flat rate mailer was too thick and they couldn't take it. I said "wait a minute, what are you talking about." Since moving here a few months ago I have mailed at least 10-12 flat rate mailers to family with newspapers and magazines in them, some thicker then the one I currently was mailing, and no one ever said anything about them being "too big." It says right on the mailer "Flat Rate-Any Weight" and I explained all this to her. She went to the back to consult with someone and came out and said it was too big and "I used tape to seal the edges." I said of course I used tape to reinforce it as I always do. She refused to accept it. She then took care of my other box and I asked to speak to a supervisor.
(Note- This employee is the same (and ONLY) person I have ever had a problem with at this post office. One time I was mailing a registered letter in a #10, larger envelope, that contained an item the same size as a gift card. She kept feeling the envelope telling me that this would not go through their machines. I asked her what she was talking about as it was no bigger than gift cards, driver license or credit cards that I get in the mail. She argued with me for about 2 minutes before finally accepting the letter. I don't know what this lady's problem is but she is the rudist and worst employee at this post office and should not be interacting with the public. She is horrible.
Getting back to my other problem the supervisor finally came with a copy of the District Policy for acceptance of Priority Mail flat rate envelopes. His excuse for not taking it was "I changed the shape of the envelope." I couldn't believe what he was saying.. of course I changed the shape when I put some items in it. Then he mentioned the tape and I said "you sell the tape right here to reinforce and seal packages." He then told me to take it to another post office and maybe they would take it. UNBELIEVABLE. Where does the Post Office find these morons? I demanded the name of his supervisor and left who I yet to been able to contact.
Here is a good laugh for everyone. Written in the policy, and I couldn't possibly make this up, is the following word for word;
"If the customer disagrees, they may appeal your decision in writing to the Postmaster of the acceptance post office. Samples of the item must be included with the appeal. The Postmaster should forward the appeal to the District Marketing office where the information will be sent to RSCS for a final decision."
As I said above UNBELIEVABLE.....