How does a $100 lunch on your day off turn into a horrible experience? It happens when you dine at black angus Metrocenter, inattentive wait staff, who forgets your order....... THEN ARGUES THAT YOU NEVER PLACED SAID ORDER!!!!!! I hope corporate sees this. This location has been going downhill for the past decade. It's ALWAYS the LITTLE THINGS that tear businesses down! In my business we live by this "it cost a million dollars to get the customer through the door, and it's absolutely FREE to make sure they never come back again!"