Took my dog here for the second time last week, they work around your schedule nicely and also do nice cuts but when I got home I noticed that both ears had been knicked/cut pretty good about 4 inches across which now a week later are thick scabs and also bled from being so irritated a few days. I understand things happen but it is only professional that someone notify me of that when I picked up my fur baby and $96.00 later. Dissappointing to say the least.