I have Old Republic Home Protection warranty for a home my wife and I just moved into. She came home last night to find water in the garage...toasted water heater.
Call the warranty numbrer and get dispatched to this company for service in the am at my request.
After several calls to the dispatch center and ORHP call center I get in touch with the on call tech Keno. He gives me his cell number and tells me top call him when I can get out of work to come check it out.
I get off early and he is at the house in 30mins...does the right up and gives me the usual breakdown about code upgrades and such. Out of pocket 360 including my deductible for ORHP. Called and fixed in less than 24HRS.
Good deal...and strong work.