Highly upset. I've given this particular location multiple opportunities. Firstly, the sweet potatoes are never fresh. They're always warm, never cooked to order. I ordered a burger this particular day and it was flavorless. Tasted like nothing really. What made me upset the most is the fact that the lettuce that was on the burger was all stems. Wtf?
Update
I was contacted by the manager or owner I'm not sure. The issue was rectified. He apologized and sent me a gift card to give Rachel's Kitchen another try. I did and I ordered the same exact thing. This time there was actual lettuce lol and it was flavourful. The fries were actually hot. So I am very pleased and will continue to eat here.