Although I did not ultimately get my dress at Ines di Santo, I had a phenomenal experience here. My consultant, Melissa, was patient, professional, and helpful, and not once was she ever pushy. I visited twice to try on a number of gowns, and Melissa helped me with ways I could modify gowns to suit my preferences in terms of style, cut and fabric colour. Melissa even ordered a runway sample in for me so I could try on a dress I liked in a smaller size. The dresses are high-end and are priced accordingly, but they are certainly good bang for your buck, especially compared to some other brands and considering your gown is made custom to you. A beautiful range of styles and first for many tastes. I also was helped by Catherine before I came in, who suggested I email in names of gowns that interested me so they could pull them in advance and make sure they were in store. I do wish I could have fallen in love with a dress here, because I received exceptional service -- and I have been to many, many bridal boutiques. Highly recommend!