This is silly. I wanted to sit in an airport bar and have a couple beers, but the self-ordering software wouldn't allow me to order one drink at a time. I called a server over, who confirmed that yes, I would need to order and pay for both before they were delivered. I explained that I did not want both beers at the same time, obviously. She said she'd bring them out separately.
But nope! They both came out at the same time.
More egregious still, diners are required to assess and pay a tip prior to receiving any service. What's the incentive, in that case, to provide quality service? If Canada has a consumer protection agency, I can't imagine they'd like that.
Lastly, when I arrived, my placemat and seat were dirty, so I cleaned them.
Gimmick cannot replace good business practices.