We moved into a new house and couldn't get our dryer to work. We called and they were able to come out the same day. Service was great and he quickly figured out the issue. It was a simple fix that didn't require any parts or labor. There was no charge which was greatly appreciated. Most company's would have had to pay at least $75.00-100.00 for a simple oversight. The technician was very honest and professional. I would definitely use them again for appliance repair and recommend them to my friends and family.