This WAS my favorite place to get dessert; however, my last experience left a bad taste in my mouth. They have a new flavor (pumpkin pie). I requested a taste and the girl informed me that they do not allow tasting. I asked why? She told me that it would be hard to clean the machine. I was shocked and I responded, "then how would we know if we liked it?" So I ordered my regular which is taro.
I have made three separate attempts to go back but they were always closed, when the sign says open.
Today I made my final attempt at 6pm, they were supposed to be open till 10pm. That's it! I'm done. Customer service has gone down hill and now they are never open when they are supposed to be.