Drive thru menu showed the same price for Ala carte & meal. Figured they were having some promotion.
When I went to pay, cashier said $2 more than menu price. When I asked, the price she said a different amount. I told her what the menu said, she said she would get the manager. I explained what was going on, manager told me I was wrong & asked if I wanted him to go look at the drive thru menu. Sure. He left me in line, with line backing up, came back and still said no, I was wrong & for me to go check myself. I paid full price, drove back around & looked. Manager came back out front. We're standing arms length from the board, not 12 to 15 feet back where the cars order, & can see, underneath the glass, the bottom part of the 6 has been removed, so at a distance, it looks like a 4. Even after manager acknowledges the problem, he does NOTHING to rectify. One of the WORST customer service experiences. I took a picture to send to corporate. I told manager board should be fixed, because it's false advertising.
If he had honored what the board DID say, rather than what it SHOULD have said, this McDonald's would have kept a customer & not received a negative review.