I have been a phoenix local for 30+ years, recently moved out of town and came back over the holidays for a visit.
Lets start with the good: The location central to everything right across the street from the preserve.
The Bad
1. Paid for a suite with a view, the first night we were there we had no heat. spent the night very cold
2. Moved to another room, much smaller with no view. Explained the difference to the point where someone came up and said yeah this is a lot smaller
3. Moved to a third room, same issue much smaller up about ten flights of steps.
4. Ordered food..overpriced and under whelmed
Asked for a correction on my bill when I was being moved around...due to no heat and was advised we will see what we can do...but nothing happened
Sadly this well known landmark is no longer the gold standard resort that is once was