We've been going here for the past years and everything was great until today! We made an appointment for an oil change and was surprised that they were billing us for $80! When we asked, they said that they will be putting synthetic oil in our car. We told them we wanted the regular "preferred basic" oil change ($24), which what they've putting in for the past years but they won't do it because they said Toyota recommends synthetic oil... It sucks, because both of our cars are being service here all the time especially oil changes and it's sad that we will be looking for a different place now...