Found a small nail in my front tire and went into this Firestone location to see if they could take me as a walk-in. I was expecting to be turned down and asked to make an appointment but i was wrong! The guy told me that the tire required a simple patch up and that they could squeeze me in if I was willing to wait. Total job took about 30 minutes and the mechanic even showed me the nail after it was removed. All the guys here were friendly, polite, and professional. Most importantly, they made me feel completely comfortable despite the fact that I barely know anything about cars or maintaining them.