We placed a pickup order here and it was my first time. The online ordering was convenient and picking up was easy. You can place your order for ASAP or schedule a pickup time, it was pretty easy on the computer and on my phone. When you go to pick it up there is a convenient area you walk to and grab your order. You don't even have to talk to anyone.
I got the Wisconsin mac and cheese with the Parmesan chicken on the side with a side of the Thai chicken soup. It was fine. It wasn't anything special at the end of the day but it filled me up. To me, it was so-so there were no bold tastes or anything extravagant.
I would be interested to try another type of pasta from here but if it rated the same, probably wouldn't be back.
Interested to give it another shot in the future and will update my review then.