I love Jackson's Ribeye steak, Im a big fan of this place! So much so, that I wanted to introduce my girlfriends to it and have one of their birthday parties there. I called ahead of time. I asked to sit in Tammy's station, she always takes care of me when I come in, she has the right attitude and is very customer friendly. Which is another reason why I found this place to be appealing. I was told 'NO' Tammy is not a server she is a busser.... which left me confused, they have one girl taking the order and Tammy running the food and drinks for the most part, when Im there. I was VERY disappointed they wouldn't let Tammy take care of our party last night, what happen to customer satisfaction? I think my request should have been honored just because she does it all anyway, so someone writes my order on a piece of paper and inputs it into the computer, does that make you a server? Our server was just OK last night. She did go M.I.A a couple of times, when drinks were needed and order needed to be taken. Tammy kept our drinks rolling, which was the MAJORITY cost of our bill. Our server never came to even ask us if we were ready to order. We waited 15 min to order our food, one of the girls actually had to shout out we are ready to order now. In the end the girls all loved their food and left a fat tip, thinking it was meant for Tammy, not the other girl. I hope Tammy got at least half. Girls also thought Tammy was more deserving of it than the other girl. We will be back but next time with a party of 25 or more from our meet up group, last night was a trial run. But for god sakes, make Tammy a server and let her take care of us as requested please, Thank you!