After having the same person for over 8 years, I was nervous about needing a new pool person. I was referred to Susan by another company that got great reviews but I was outside their area. She is so knowledgeable, easygoing and a hard worker! Within one visit she solved a problem we'd been struggling with since we moved in with a super inexpensive solution! I don't have to worry about my pool other than adding water occasionally. She is dependable, fair, doesn't nickle & dime you or sell you things you don't need. I'm so grateful we have her servicing our pool!