I was in the drive thru for my usual white mocca when I got to the window they gave me the wrong size coffee after they gave me the correct size the coffee was cold. I had also paid with a 25$ gift card which was never given back to me after they had only charged me for one coffee only. I went back to let them know and they ignored my request stating they weren't able to do anything for me I wasnt given a reciept and they stated there was no way for them to check the system either. Unbelievable I paid 25$ for a coffee today! The manager was a racist ignorant man not to mention the employees were extremely rude. I wouldn't be surprised if one of them kept the gift card. Worst people! Worst experience ever! Never coming here again! I will be getting in contact with corporate.