Been here a few times now. Wash and blow dry only. Two out of the three times i had the same girl. I understand people who are gentle, but I needed my head scrubbed (a legit hair wash) she basically petted "soft massaged" my head. The blow dry took about an hour, my length is at my shoulders with short layers, I should have been out in no more then 30 min. I said no part, she parted it to the right. Had to tell her in the end to blow dry it back. As I'm waking to the register I'm feeling the back of my head and it's still damp. Asked to use her blow dryer and I myself dried it more. That was a bit rude on my part I guess. But I was irritated. Especially being there for over an hour already, you would think it be fully dry.
They need to be more educated on it. A blow dry should be one of the simple things. So when people like myself, who are just lazy to do their own hair, can go somewhere and be in and out in no time. Still tipped her above 20%. I shouldn't have, but hopefully they'll get it together for other clients.
On top of that. Both employees looked like they hated the fact they were there working.
Scrubbing and blow drying my own head from now on.
Such a disappointment.